Privacy & Security

Gbaze Privacy Policy
Your Information Safe With Us

Your personal information is stored with the highest level of security on Gbaze. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it protected.

Last Updated: January 2026
Why Gbaze Trustworthy?

We put your privacy first — at every step.

SSL Encryption Protection

All data on Gbaze is transmitted securely via 256-bit SSL encryption. There is no way for hackers or third parties to access your information.

256-bit SSL End-to-End
Data Is Never Sold

Gbaze never sells your personal information to third parties. Your name, phone number, and payment details are kept strictly confidential.

Zero Selling Fully Confidential
Secure Data Storage

All your data is stored on high-security servers. Regular backups and security audits ensure ongoing data protection.

Encrypted Storage Audited
KYC Verification Process

Gbaze's KYC process is used solely to verify your identity. All collected documents are stored on secure servers and are never used for any other purpose.

Identity Verification Secure Documents
Cookie Transparency

Gbaze is fully transparent about its use of cookies. Only essential and performance cookies are used — nothing without your consent.

Transparent Policy Consent-Based
Right to Data Control

You have the right to view, correct, and delete your own data. These requests can be made at any time through Gbaze support.

Full Control Your Rights

By creating an account or using the Gbaze platform, you are considered to have read and agreed to this Privacy Policy.

1

Introduction

Gbaze is a trusted online gaming platform in Bangladesh. We believe privacy is a fundamental right for every user. That is why our Privacy Policy is built on complete transparency — so you always know exactly how your information is being used.

This Privacy Policy applies to the Gbaze website (gbaze.app) and all associated services. By registering, logging in, or using any feature on Gbaze, you consent to this policy.

Our goal is to provide you with the best gaming experience backed by the highest level of security. Your trust is our greatest asset.

2

What Information We Collect

Gbaze collects only the information genuinely required to deliver our services. A full breakdown of the data we collect is provided below:

Type of Information Example Purpose of Collection
Identity Information Name, date of birth, national ID KYC Verification & Age Confirmation
Contact Information Phone number, email address Account Verification & Support
Payment Information BKash/Nagad number, transaction ID Deposit & Withdrawal Process
Technical Information IP address, device information, browser Security & Fraud Prevention
Gaming History Betting records, win/loss history Account Management & Responsible Gaming

We never collect your full bank account details, passwords, or PIN numbers. Payment information is used solely to process transactions and is stored in encrypted form.

3

Purpose of Data Use

Gbaze uses collected data solely for defined purposes. We never use your information beyond what is necessary:

  • Account Management: Your information is required for registration, login, and profile updates.
  • Payment Processing: Your payment information is used to process deposits and withdrawals successfully.
  • Security Assurance: To detect fraud, multiple accounts, and suspicious activity.
  • Support Services: To resolve your complaints or issues quickly.
  • Promotions & Bonuses: To send relevant offers based on your gaming history (only with your consent).
  • Legal Obligations: To comply with regulatory authority requirements.
  • Responsible Gaming: To analyze your gaming patterns and help prevent problem gambling.

Gbaze never shares your information with third parties for advertising or marketing purposes.

4

Data Sharing Policy

Gbaze never sells or rents your personal data. However, limited information may be shared in the specific circumstances outlined below:

  • Payment Provider: Exclusively to process transactions with payment partners such as bKash, Nagad, and Rocket.
  • Game Provider: Only gameplay-related data is shared with Live Casino and other game providers.
  • Legal Authorities: Upon lawful instruction from courts, law enforcement, or government agencies.
  • Security Investigation: When required to investigate fraud or unlawful activity.

Whenever data is shared with third parties, they are contractually required to uphold the same privacy standards. Gbaze signs strict data protection agreements with all of its partners.

When sharing data with third parties, Gbaze always provides only the minimum information necessary — never anything beyond what is strictly required.

5

Cookie Policy

Gbaze uses cookies on its website to enhance your experience. Cookies are small data files stored in your browser. We use the following types of cookies:

  • Essential Cookies: To maintain login sessions and site security — the website cannot function properly without these.
  • Performance Cookies: To monitor page load speed and detect errors.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytics Cookies: To understand website usage statistics (non-personally identifiable).

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work as expected.

6

Data Protection Measures

Gbaze uses industry-leading technology to protect your information. Our security framework is regularly audited by independent third-party auditors:

  • TLS/SSL Encryption: 256-bit encryption is applied to all data transmissions.
  • Firewall Protection: Servers are protected by an advanced firewall system.
  • Two-Factor Verification: An additional verification layer when logging into your account.
  • Regular Security Audits: Regular system audits conducted by external security experts.
  • Data Backup: Automated daily backups are performed to minimize the risk of data loss.
  • Access Control: Only authorized personnel are permitted to access specific data.

In the event of a data breach, Gbaze will notify affected users within 72 hours and take prompt steps to resolve the issue.

7

Your Rights

Under Gbaze's Privacy Policy, you have full control over your own data. Your rights are detailed below:

Right to Access

You can request to see what information Gbaze holds about you at any time.

Right to Rectification

You can request corrections to inaccurate or outdated information, and Gbaze will update it accordingly.

Right to Erasure

After account closure, you may request deletion of your data within the applicable legal limits.

Right to Object to Processing

You may object to the use of your data for specific purposes, particularly for marketing.

Right to Data Portability

You may request a download of your data in a convenient format.

Right to Restrict Processing

You may request that processing of your data be temporarily restricted while an investigation is ongoing.

To exercise these rights, please contact our support team. Gbaze typically responds to such requests within 30 days.

8

Data Retention Period

Gbaze does not retain data longer than necessary. Retention periods by data type are listed below:

  • Account Information: For the duration of account activity and 5 years after closure.
  • Transaction Records: A minimum of 5 years as required by legal obligations.
  • KYC Documents: Up to 7 years after account closure.
  • Log Files: Up to 12 months.
  • Contact History: Support tickets and chats for up to 3 years.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the designated retention period expires, data is automatically and securely deleted or anonymized so that it can no longer be traced back to any individual.

9

Minor Protection

Gbaze is strictly prohibited for anyone under 18 years of age. Protecting minors is our highest priority:

  • Age verification is mandatory at the time of registration.
  • Accounts will not be activated if age cannot be confirmed through the KYC process.
  • Accounts are immediately suspended if a user is suspected to be a minor.
  • We do not knowingly collect data from minors, and any such data identified is deleted immediately.

If you become aware that a minor is using Gbaze, please notify our support team immediately.

10

Policy Changes

Gbaze reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you in the following ways:

  • A notification will be displayed when you log in to the platform.
  • Update notifications will be sent to your registered email.
  • The "Last Updated" date at the top of this page will reflect any changes.

Continued use of the platform after a revised policy is published will be considered acceptance of the updated terms. We recommend checking this page regularly.

11

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please reach out to us. Our dedicated Privacy Team is ready to assist you every step of the way.

Email: [email protected]  |  Response time: within 24–48 hours.

Our support team is available 24 hours a day, 7 days a week. We take every privacy concern seriously and handle it with the utmost care.

General FAQ

Answers to frequently asked questions about our Privacy Policy.

No, Gbaze never sells your personal information to third parties. Your name, phone number, and payment details are kept strictly confidential and used solely to provide our services.

Yes. After closing your account, you may request deletion of your data within the limits permitted by law. However, certain information — such as transaction records — must be retained for a specified period due to legal obligations. Contact our support team for more details.

Yes. All payment information is transmitted via 256-bit SSL encryption and stored in encrypted format. Gbaze never stores your full banking details or PIN.

Disabling essential cookies may cause login sessions and certain security features to stop working properly. Turning off analytics or marketing cookies, however, will not affect the core functionality of the site.

For any significant changes, Gbaze will send a notification to your registered email and display an alert when you log in to the platform. The "Last Updated" date at the top of this page will also be revised accordingly.
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